Customer Success Operations: Analyze Smarter, Renew Faster

Drive renewals and upsells with analytics purpose-built for customer success teams.
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This solution is popular with

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SaaS and Tech
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Healthcare
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Financial Services
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Fractional CFO's
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Professional Serivces

Built for Customer Success Operations

Whether you're a team of one or running CS Ops at scale, Scoop helps you:

  • Faster Reporting: Automate data collection and report creation to reduce turnaround times.
  • Accurate Insights: Eliminate data silos and ensure consistent, reliable reporting.
  • Higher Adoption Rates: Easy-to-use tools built for teams—not just analysts.
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Key Features Designed for CS Ops Professionals

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AI-Generated Presentations

Automatically create cohesive, data-driven slides

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Spreadsheet-Based Data Manipulation

Blend and analyze data using familiar spreadsheet logic, eliminating the need for SQL knowledge

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Seamless Data Integration

Connect multiple data sources, including APIs, databases, and spreadsheets, with AI-enabled connections

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Automated Snapshotting

Track and analyze changes over time without manual intervention

Discover How Customer Success Teams Leverage Scoop Analytics to Drive Success

Learn All Use Cases
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CRM Account Health

Maintain a comprehensive overview of account health within your CRM with CRM Account Health . This assesses key indicators such as engagement levels, purchase history, and support interactions to identify at-risk accounts and opportunities for upselling.

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Product Usage by Trial and Customer

Track and analyze how different segments of trial users and paying customers engage with your product using Product Usage by Trial and Customer . This allows you to identify usage patterns, feature popularity, and potential areas for product improvement or customer support interventions.

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RevOps Review

Conduct comprehensive reviews of all revenue-related activities and systems with Rev Ops Review . Tailored for Revenue Operations teams, this includes tools for evaluating sales, marketing, and customer success operations, ensuring alignment and identifying improvement opportunities.

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Early Warning

Proactively identify and address potential risks before they impact your business performance with Early Warning Template. Designed for B2B SaaS companies, this template provides a structured approach to monitoring key indicators that signal early signs of trouble, such as customer churn, declining engagement, or financial discrepancies.

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Rep Scorecard

Effectively track and evaluate the performance of your sales representatives with Rep Scorecard Template. Designed for B2B SaaS companies, this template provides a comprehensive overview of key performance indicators (KPIs), enabling managers to assess individual contributions and identify areas for improvement.

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QBR Deck

Create thorough and impactful presentations for your Quarterly Business Reviews (QBRs) with QBR Deck Template. Designed for B2B SaaS companies, this template provides a structured format to present key performance metrics, strategic updates, financial performance, and future plans to stakeholders and clients.

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Board Deck

Create compelling and comprehensive presentations for your board meetings with Board Deck Template. Designed for B2B SaaS companies, this template provides a structured format to showcase key metrics, strategic updates, financial performance, and business insights in a professional and visually appealing manner.

Fractional CXO

Scale your work across multiple companies with the help of Scoop. Implement any of out-of-the-box s or turbocharge a spreadsheet-based template you already have.

Seamlessly Connect With the Tools
You Already Use

See All Data Sources

ERP

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Marketing Automation

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Reporting

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CRM

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Project Management

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what our users say
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Everyone from line-of-business leaders to CEOs should be able to solve problems with the most complete and current data available, but that hasn’t been possible until now, Scoop combines the power of traditional tools with the ease of use of spreadsheets, enabling our operations teams and execs to immediately work with any data in our business using only the spreadsheet skills they already have.
Scott Whitaker
Head of Finance

Pricing

Trial

Free
One month
Free Trial

Individual

$99
/mo
Per Seat, Billed Annually
Free Trial

Team

$149
/mo
Per Seat, Billed Annually
Free Trial
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Enterprise

Custom Price
Billed Annually
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See Scoop in action

Bring your data to life with AI-powered presentations—start your free trial of Scoop.
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