Accelerating Data-Driven Decisions with Augmented Analytics in Research Services

case study
We no longer waste time compiling reports. Scoop’s AI surfaces the key insights, allowing us to act faster and stay ahead.
Director of Marketing at a leading research services firm

Challenge

Manual data analysis slowing decision-making

Solution

Scoop Analytics for AI-powered augmented analytics and automated reporting

Results

Faster insights, reduced manual reporting, and improved operational efficiency

The Client

The Challenge

As the firm scaled, its data analysis became increasingly complex. The diverse range of services, from surface characterization to mechanical testing, produced data stored in disparate systems. Synthesizing insights from multiple charts and reports was time-consuming and prone to errors.

"We had the data, but it was dispersed across various reports. Trying to synthesize insights from multiple charts and sources took too long, delaying decisions."

Director of Marketing at a leading research services firm

Without automated analytics, the team lacked real-time visibility into production trends and performance metrics, leading to inefficiencies in process optimization and forecasting.

Director of Marketing at a leading research services firm

The Search for a Solution

Seeking to eliminate manual data processing, the company explored AI-driven analytics platforms. They required a tool capable of not only generating reports but also interpreting complex datasets to uncover meaningful patterns.

"We needed a tool that didn’t just generate reports but actually helped us make sense of the data—something that could connect the dots and highlight what really mattered."

Director of Marketing at a leading research services firm

Scoop’s Agentic BI™ and Augmented Analytics emerged as the ideal solution, offering autonomous data analysis and proactive insight generation.

Director of Marketing at a leading research services firm

Why Scoop?

Unlike traditional BI tools that require manual queries and prebuilt dashboards, Scoop’s AI actively discovers insights, detects anomalies, and generates reports autonomously.

"We needed a tool that didn’t just generate reports but actually helped us make sense of the data—something that could connect the dots and highlight what really mattered."

Director of Marketing at a leading research services firm

With Agentic BI™, the company transitioned from labor-intensive reporting to real-time, AI-driven decision-making.

Director of Marketing at a leading research services firm

Implementation and Impact

Integrating Scoop into the existing data infrastructure allowed AI agents to continuously monitor and analyze metrics related to surface characterization, mechanical testing, and other critical services. This seamless implementation provided immediate, tailored insights specific to the firm's operations.

"Scoop didn’t force us into a one-size-fits-all solution. It adapted to our workflows, delivering insights specific to our industry."

Director of Marketing at a leading research services firm

With Agentic Analytics™, the company could now track key production metrics in real-time, gain instant insights into performance bottlenecks, and optimize processes as soon as issues arose. Instead of waiting for end-of-cycle reporting, they could make data-driven adjustments immediately.

"Scoop’s AI replaced hours of manual reporting. Now, instead of searching for insights, we get them delivered instantly."

Director of Marketing at a leading research services firm

Results

Since adopting Scoop’s Augmented Analytics, the company has significantly improved its ability to act on data in real-time. The time spent on manual reporting has been reduced dramatically, allowing teams to focus on strategic decision-making instead of assembling spreadsheets.

We no longer waste time compiling reports. Scoop’s AI surfaces the key insights, allowing us to act faster and stay ahead.

Director of Marketing at a leading research services firm