Bringing Jira Data to Life with Scoop
Jira is the backbone of engineering and service teams, helping organizations track development cycles, manage issues, and streamline workflows. But while Jira excels at operational tracking, it doesn’t provide a complete picture of how engineering efforts influence broader business objectives. That’s where Scoop makes a difference.
With Scoop’s new API connector for Jira, teams can sync their Jira data, capture historical changes, and combine that information with other business metrics—without the hassle of custom-built data pipelines or rigid app store integrations.
This means engineering teams can go beyond Jira’s built-in reports to analyze trends in resource allocation, sprint efficiency, and project outcomes—all within a seamless, flexible analytics environment.
What is Jira?
Jira is a project management tool designed for Agile development, issue tracking, and workflow automation. Whether teams use Scrum, Kanban, or custom workflows, Jira helps break down projects into tasks, track progress, and optimize software development lifecycles.
With Jira, teams can:
- Organize and prioritize work with custom boards and workflows
- Track issues, bugs, and tasks using real-time dashboards
- Gain visibility into project timelines with roadmaps and reporting
- Align work with company goals using goal tracking and dependencies
Jira excels at keeping teams organized, but when it comes to advanced analytics, cross-platform reporting, and long-term trend analysis, its native tools can be limiting.
Where Scoop Comes In
Jira provides the what—Scoop delivers the why and what’s next.
Scoop is a data workbench that helps engineering and service teams analyze their work at a deeper level. Unlike static reports, Scoop enables teams to:
- Capture Jira data over time to see how issues progress and where bottlenecks emerge
- Combine Jira data with HR, financial, and customer success metrics for a full-picture view of engineering performance
- Create interactive dashboards and reports to analyze efficiency, cycle times, and issue resolution patterns
- Share insights across teams in real-time, ensuring leadership has the full context behind engineering decisions
Scoop bridges the gap between Jira’s project tracking and business intelligence, making it easier for teams to move from task execution to strategic planning.
How Scoop Helps Jira Users Succeed
With Scoop’s Jira integration, engineering, customer success, and product teams can:
1. Track Engineering & Issue Resolution Trends
Scoop captures Jira issues over time, allowing teams to track how tickets evolve, identify recurring blockers, and refine development cycles. Unlike Jira’s real-time views, Scoop provides historical context for every issue.
2. Connect Engineering & Business Data for Smarter Decision-Making
Jira alone doesn’t show how engineering investments affect customer experience, product adoption, or financial outcomes. Scoop integrates Jira data with HR, finance, and customer success insights, helping leadership understand the real impact of technical work.
- Example: Want to know which customers generate the most support tickets? Scoop blends Jira issue tracking with customer data to highlight high-effort accounts.
- Example: Need to justify hiring decisions? Scoop compares engineering workload trends with HR staffing data to highlight resourcing gaps.
3. Automate Agile Process Optimization
Engineering teams rely on Jira for Agile development, but reporting can be time-consuming. Scoop provides automated insights into:
- Cycle times per development team
- Bottlenecks in sprint workflows
- Time spent on feature development vs. bug fixes
This enables teams to adjust sprint planning and improve workload distribution, ensuring that resources are allocated effectively.
A More Complete View of Engineering & Service Data
Engineering teams shouldn’t have to choose between structured project management and deep analytics—Scoop makes it possible to have both.
With Scoop’s Jira API Connector, teams can analyze, compare, and refine their engineering workflows without the complexity of custom-built integrations.
➡️ See Scoop & Jira in action—explore our Data Source page to learn how teams are using Scoop for deeper insights.
Scoop Team
At Scoop, we make it simple for ops teams to turn data into insights. With tools to connect, blend, and present data effortlessly, we cut out the noise so you can focus on decisions—not the tech behind them.
